M Peace Plaza, 8th Floor, Block B, Kigali - Rwanda info@wecoutsourcing.com

We are here to serve you.

We provide call center solutions, technical support, live chat support, appointment booking, events support, managed services, etc.

Active listening

We have a team of available customer support agents who always pay attention to details. Focus on your core business and we will take care of the remaining.

Here for you.

Our Customer Support Agents will remove the burden from you and you focus on your core business. Our people first.

Available

Our Customer Support Agents report to work always 15 minutes before their shift. We have 24hrsx7 shifts and will let you focus on tasks that are more important and worth your time.

Efficiency

Our Customer Support Agents focus on high quality work. We have a strong quality assurance team that review every day's activity. With WEC Outsourcing, you are sure and secure.

Here for You

Keeping our customers happy

Quick Support

(+250 788 308 595)

Our Outsourcing Services worldwide

Customer Support

Our Customer Support Agents are equipped with skills to uphold our clients inquiries. We support customers in using different technologies.

Customer Support

Our Customer Support Agents are equipped with skills to uphold our clients inquiries. We support customers in using different technologies.

Setting Appointments

Our Customer Support Agents will be responsible for identifying potential clients, reaching them, and scheduling an appointment for a follow-up visit, either in person or via telephone or via videoconferencing.

Setting Appointments

Our Customer Support Agents will be responsible for identifying potential clients, reaching them, and scheduling an appointment for a follow-up visit, either in person or via telephone or via videoconferencing.

Social Media

The expertise and time required to run social campaigns involves more than what most companies can handle in-house. We are capable to handle this in your best interest.

Social Media

The expertise and time required to run social campaigns involves more than what most companies can handle in-house. We are capable to handle this in your best interest.

Front end Development

we are capable of visualizing your ideas to a well orginized message that answers all questions from your audience.

Front end Development

we are capable of visualizing your ideas to a well organized message that answers all questions from your audience.

Calls & Office Solutions

Our Customer Support Agents will handle your inbound and outbound calls. They are available 24 hours times 7 days in a week.

Calls & Office Solutions

Our Customer Support Agents will handle your inbound and outbound calls. They are available 24 hours times 7 days in a week.

Sub-outsourcing

We are capable of supporting different outsourcing companies in case of workforce crises and we can support in different languages.

Sub-outsourcing.

We are capable of supporting different outsourcing companies in case of workforce crises and we can support in different languages.

Network Support

Through WEC Tech Hub, we can support networks of any type from installation, configuration, till connection. We also provide unified communication services' support.

Network Support

Through WEC Tech Hub, we can support networks of any type from installation, configuration, till connection. We also provide unified communication services' support.

Back end Development

Through our developers, we create life time solutions that modernize your working systeam and make your work easier.

Back end Development

Through our developers, we create life time solutions that modernize your working systeam and make your work easier.

Live Chat

We interact with customers on our clients' behalf just in time. We engage them constantly and make sure that they remain loyal.

Live Chat

We interact with customers on our clients' behalf just in time. We engage them constantly and make sure that they remain loyal.

Content Moderation

Our job is to make sure that items are placed in the right category, are free from scams, doesn’t include any illegal items, and much more.

Content Moderation

Our job is to make sure that items are placed in the right category, are free from scams, doesn’t include any illegal items, and much more.

Event Booking

We are the best event scheduling and booking organization. We will help in inviting attendees, following up on their confirmation, and support in their registration process.

Event Booking

We are the best event scheduling and booking organization. We will help in inviting attendees, following up on their confirmation, and support in their registration process.

Managed services

Our experstise can take responsibility of maintaining and anticipating need for, a range of processes and functions, for the purpose of improved operations and reduced budgetary expenditures.

Managed services

Our experstise can take responsibility of maintaining and anticipating need for, a range of processes and functions, for the purpose of improved operations and reduced budgetary expenditures.

What We Do ?

Recognized as Customer Experience (CX) oriented

With more than 150 employees in support, we are capable to provide quickly any type of support services to our new clients. We believe in one word with multiple definitions, and that word is IMPACT the society.

Support Agents
95%
Network Solutions
90%
Content Moderation
90%
Calls & Office Solutions
85%
Setting Appointments
80%
Event Booking
80%

Support Team

Our Clients